A heaping scoop of social graces.

I wonder if some people make it their new year's resolution to be nicer... I deal with one person who is always just a snit... She is one of those people whose demeanor creates this need to take a deep breath before beginning any sort of dealings with her... she is the personification of the idiom "mountains out of mole hills."

Today I took a good, deep draw on the figurative flask in my desk drawer, dialed the phone, and used that smarmy, passive voice that we employ when we are trying to be non-confrontational wusses (which was stupid because what I was calling about wasn't a big deal anyway!)

I got a cooperative, cheery disposition in return! I was going to ask if it was really her, but I thought better (I use good judgement sometimes!)... I couldn't believe it - it was a nice, professional interaction!

My thoughts about the reasons for the change are three:

A) The new year's resolution theory listed above.
B) She needed a good break just like the rest of us.
C) Santa put a heaping scoop of social graces in her stocking!

Whichever way you slice it, good for her (being happy and pleasant has to be way easier!)... oh, and good for me (I absolutely hate exposing my underbelly just to appease a crabby snapdragon.)